Transient analysis of a two-heterogeneous servers queue with impatient behavior

Document Type : Original Article

Author

Department of Mathematics, Faculty of Science, Menoufia University, Menoufia, Egypt

http://dx.doi.org/10.1016/j.joems.2013.05.002

Abstract

Recently, [1] have obtained the transient solution of multi-server queue with balking and
reneging. In this paper, a similar technique is used to drive a new elegant explicit solution for a twoheterogeneous servers queue with impatient behavior. In addition, steady-state probabilities of the system size are studied and some important performance measures are discussed for the considered system.

Keywords